Frequently Asked Questions:
Click on a question below for more information.
Your book will be delivered within 7 working days. For deliveries outside of the UK please allow up to 10 working days.
Yes, all our stars should be visible from anywhere in the world for at least a portion of the year and we offer international shipping.
As the certificates within our book are all personalised for each star, we do need your chosen name at the point of order. We are working towards creating a gift voucher so that the star can be named by the recipient so watch this space!
Our system randomly assigns stars to the orders we receive so unfortunately we are unable to offer the option to name a specific star.
To easily view your star, follow our instructions on how to use the Google Earth Pro Application or ESA Viewer in the “Find My Star” section of this website. If you would like to try and view your star yourself with the use of a telescope you will find your star’s astronomically verified position on your certificate.
Because we use a more up to date catalogue for our star data, known as Gaia. Gaia is a space observatory mission of the European Space Agency (ESA) launched in 2013 that is still active to this day. Most other Star register’s use the Hipparcos and Tycho catalogues for their data, but this was last published back in 1997 and the information is out dated. Gaia has been able to provide us with the most up to date and accurate co-ordinates for our stars meaning that they are often longer than the co-ordinates you would find in the Hipparcos and Tycho catalogues.
We like to give our customers the opportunity to name their stars whatever they would like, however we hope that you understand that we cannot accept names that contain profanity, offensive language or trademarks.
Each star is registered on our system with a unique number so it doesn’t matter if someone has already used the name you have chosen.
If you would like to change or remove your star from the registry, please get in contact with the team. Please note that we do not offer refunds unless the product is damaged upon receipt.
Forever! We guarantee that we will never rename a star that has already been named within our register.
We guarantee that we will never rename a star that has already been named within our register.
No, the only institution that has the right to assign stars a scientific name is the International Astronomical Union (IAU) who only name stars for scientific purposes and will not name a star after an individual by request. The service we provide is the closest you can get to naming a star for yourself, friend or loved one.
As stars are classed as celestial beings, they are deemed the property of all mankind, and as such no one can ever have legal ownership of a star, or alternatively everyone has legal ownership of all the stars.
We use the most recent star catalogue published, known as Gaia. Gaia is a space observatory mission of the European Space Agency (ESA) launched in 2013 that is still active to this day. Most star register’s use the Hipparcos and Tycho catalogues which was published in 1997, whereas the Gaia mission is still publishing new star data. This means that our star data and the celestial co-ordinates we provide are the most accurate you can find for your star.